If you decide to return your custom order, the return policy is as follows: If the item is returned within 30 days of the delivery date, a refund or store credit can be issued MINUS a 50% restocking fee. Customer is responsible for all shipping cost & drop ship fees associated with the return.Ĭustom Order Purchase/Return Policy: In the event you need to have a custom order placed for an item that you are requesting, we must receive full payment on the specific item and all shipping costs affiliated with that ordered prior to processing your request. All refunds will be paid less the applicable shipping and restocking fees. Student Lesson Conduct Policy: NY Kite Center reserves the right cancel/void any student lesson if it is determined that the student is under the influence of alcohol or drugs or if they are unable to perform the physical requirements for that specific lesson.Īll labels, tags, and original packaging must be return with the specific item. Credit from unused lessons are redeemable for up to one year from date of purchase. If you do not use the credit toward a merchandise purchase a refund of your remaining credit can be issued MINUS a 50% refund fee.

If you are unable to use your session you can apply the credit toward merchandise purchases in our retail store. (note: as you use your session hours, your remaining credit gets reduced according to the full retail value of the used session hours.) Any un-used, unexpired credit may be used toward the purchase of gear. Your lesson credit expires one year from the purchase date. Lesson Refund Policy:If your session must be rescheduled due to weather conditions, your credit will be applied to your next scheduled session. **NYKC Conducts Kiteboarding Lessons Rain or Shine** In the event that you cancel your session on the day of with less then 6 hours notice, you will be charge the entire cost of your scheduled lesson.

Failure to do so will result in a $75 cancellation fee. **NYKC Conducts Kiteboarding Lessons Rain or Shine! All Pre-Flight, Take Off, Power Up, Next Level, Wave Guru, and Go Pro lessons are a maximum of two students, one instructor, and one kite, bar, board set-up**Ĭancellation Policy: Please call by 10am the day before your scheduled time to cancel a lesson or session. To be placed on our schedule or wait list for any lesson, session, service, clinic or trip, we must receive full advance payment, subject to our refund policy – see below. Services: The NY Kite Center’s lessons, services, clinics and trips are scheduled on a “first come, first serve” basis. Agreeing to our terms and conditions you also agree to all conditions on the waiver. Please read and agree to the following to continue using our site.Īll products on our website are subject to availability, if the product is out of stock or on back order we will do our best to offer you appropriate alternative products to substitute.Īll lessons and gear purchase are subject to agreement of our Waiver . The NY Kite Center and its associates are dedicated to provide the best service subject to the following terms and conditions.

Kite boarding